![]() The Norton Removal Tool only works on home products but not for enterprise products. I asked my friend and he don’t know the password. The progress bar ran for a while and a dialog box pop out saying “ Please enter the uninstall password“. Found Symantec Endpoint Protection and I clicked on the Remove button. I went to Control Panel and ran the Programs and Features shortcut icon. I may as well uninstall the Symantec Endpoint Protection since it couldn’t update the virus definition to detect the latest virus and replace it with a free antivirus such as Avira, Avast, AVG or Microsoft Security Essentials. ![]() It is possible that the Symantec Endpoint Protection is installed as an unmanaged client but the virus definition hasn’t been updated for a very long time and I couldn’t manually update the signature from the LiveUpdate program. I checked his computer and there is an enterprise version of antivirus called Symantec Endpoint Protection (SEP) installed but there were no Symantec Endpoint Protection Manager which acts as a server to manage the SEP clients on the network. An old friend contacted me today and asked me to help him to remove a virus infection on his desktop.
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